Digital Dex Terms and
Conditions

Revision & Changes


Our packages are meticulously crafted to help our clients get more value for the price. Choose a package that best fits your requirements. Each package has a specified number of revisions that are completed free of cost. Feel free to ask for as many changes as included in your selected package, and our creative heads will happily do it for you. No questions asked!


We deliver logo design changes in 48 hours, website design changes in 24 hours, and web development revisions in 24 to 48 hours. Please note that revisions do not include changes in the original concepts.



Refund Policy


Our refund policy will be null and void if you:




Turnaround Time


We try to deliver your project as soon as possible. Our packages specify the turnaround time to keep things transparent between us.


We deliver logos in 24 to 48 hours, depending on the package you choose. A new website design is delivered within 48 hours of an order confirmation, and websites with 5 to 7 static webpages take 3 to 5 business days to develop. Please note that for all orders placed on Friday and Saturday, the delivery time starts from Monday.



Claiming Refunds


In case we fail to amaze you, which we know may never be the case, but just in case, here is what to do:



We will get back to you at the earliest and address your concerns. We promise to refund your money without any hassle. Once the refund is credited into your account, you cannot claim the designs submitted to you.



Product/Service Delivery


Digital Dex will deliver the order on the said date, followed by an order confirmation email. The product/services will follow the turnaround time of your chosen package.


If you have an urgent request, let us know!



Product/Service QA


Our quality assurance experts ensure that your product is fully-functional and aesthetically pleasing. We make sure that your product is a 100% fit to your requirements before hitting Send.


Our customer support team is available round the clock to assist you in case of any queries and concerns.



Contact Us


Feel free to contact us on Phone Number OR Email Address. We love hearing from you!

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